Terms & Conditions

Users acknowledge that they have already read and accepted the following terms & conditions prior to accessing exotravo.com services.

Terms and Conditions for Exotravo.com

By using Exotravo.com ("the Website"), you agree to be bound by these Terms and Conditions. Please read these Terms and Conditions carefully before using the Website.

1. Use of the Website The Website is an online travel booking platform that allows you to search and book flights, hotels, car rentals, and vacation packages. You must be at least 18 years of age or older to use the Website.

2. User Accounts You may create a user account on the Website to store your personal information and booking history. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Exotravo reserves the right to terminate your account at any time, with or without notice, if we believe that you have violated these Terms and Conditions.

3. Booking and Payment All bookings made through the Website are subject to availability and confirmation by our service providers, such as airlines, hotels, and car rental companies. You must provide accurate and complete information when making a booking, including your personal information and payment details. You are responsible for ensuring that the payment information you provide is accurate and up to date.

4. Price Match Guarantee We offer a price match guarantee for flights, hotels, and car rentals booked through the Website. If you find a lower price for the same booking on another website within 24 hours of booking with us, we will match the price. To claim the price match guarantee, you must contact our customer service team within 24 hours of booking.

5. Cancellations and Refunds Cancellation and refund policies vary depending on the service provider and the specific booking. You are responsible for reviewing and understanding the cancellation and refund policies for your booking before making a purchase. If you need to cancel a booking, please contact our customer service team for assistance.

6. Intellectual Property The Website and all content, including text, graphics, logos, images, and software, are the property of Exotravo or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our prior written consent.

7. Disclaimer of Warranties The Website and all content, products, and services provided through the Website are provided "as is" and without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability Exotravo shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the content, products, or services provided through the Website, even if we have been advised of the possibility of such damages.

9. Governing Law and Jurisdiction These Terms and Conditions shall be governed by and construed in accordance with the laws of qatar. Any legal action or proceeding arising out of or in connection with these Terms and Conditions shall be brought exclusively in the courts located in Qatar.

10. Changes to the Terms and Conditions We may update these Terms and Conditions from time to time. If we make any material changes, we will notify you by email or by posting a notice on the Website. Your continued use of the Website after any changes to these Terms and Conditions indicates your acceptance of those changes.

Effective Date These Terms and Conditions are effective as of September 2022